Save 16% with annual billing
Light is the free plan. Every paid plan includes a 14-day free trial. The card on file is charged when the trial ends, unless you cancel before then. The yearly switch on Plus, Cloud and Pro is labeled Save 16%. Basic is available month-to-month only.
The five plans
Pay month to month, or pay for the full year up front. For Plus, Cloud and Pro, the second price is the monthly rate when billed annually.
| Plan | Monthly | Yearly |
|---|---|---|
| Light | Free | Free |
| Basic | $9 | Monthly only |
| Plus | $19 | $190, $16/mo |
| Cloud | $49 | $490, $41/mo |
| Pro | $79 | $790, $66/mo |
Light includes 5 GB of bandwidth a month and Basic includes 20 GB. Plus, Cloud and Pro list unlimited bandwidth.
Rates by plan
Voomly sells flat plans, billed monthly or annually. Storage and funnel counts rise with each tier. The bandwidth limit is removed on the Plus plan.
What the free trial covers
The trial article says this trial applies to the Cloud plan, and that plan includes the creation apps. The same article says Cloud is also the desktop app used to sign in. The subscription plans article gives Basic, Plus, Cloud and Pro a free trial, and billing starts when the trial ends. Checkout for Plus yearly says you pay nothing until that trial ends.
How views use bandwidth
The viewer-fee article says Voomly does not charge by the number of viewers. Each play still uses bandwidth. If you exceed the bandwidth limit on Light or Basic, you need a larger plan.
I would start on Light and publish one real video there. Switch to Plus when that video needs more bandwidth than Basic allows. I would pay for Cloud when that month's work also uses the animation and voiceover apps.
Cancel before the card is charged
The cancellation FAQ says to sign in to the Customer Center with the purchase email, open the subscription, and use the cancel icon. You can cancel a trial from the same screen.
Some accounts still live in the PayKickstart Billing Portal while Voomly moves systems. If the subscription does not show under either login, support asks for an invoice. Ask for a refund within 30 days of the purchase and include the receipt. Voomly says it will refund the payment, and the help center says the refund takes 5 to 10 business days. After 30 days, cancelling stops the next charge. You keep access until the current billing period ends. You can subscribe again later with the same email.
Reviewers on Trustpilot describe charges that continued after they cancelled, including during a trial. Cancel a few days early and keep the confirmation.
Plus is the cheapest plan without a transfer cap.
What works
- Uncapped bandwidth starts on Plus, the second paid tier, so a sudden spike in views does not add an overage fee.
- The selling layer is built in: an email gate inside the video, branching video funnels with surveys and calls to action, sharegates, chapters, custom branding and a 4K player.
- A free Light plan and a Vimeo import tool let you try the player on real pages before paying, and Voomly honours refund requests sent within 30 days of purchase.
- The Cloud plan bundles Doodly, Toonly, Talkia, Pyks and People Builder, so a marketer who also makes the videos gets a production suite and a host on one bill.
What to watch
- Billing draws the most complaints. Trustpilot reviewers describe charges that continued after they cancelled and a cancel button that logs them out, and once the 30-day window closes, no refund is given.
- Analytics cover watch graphs and heatmaps. A completed sale is not sent to the ad platform. The report leaves out revenue per play. Split tests are not scored by sales.
- Support is available by email and a button on the page. Buyers report replies that arrive the same day or not at all.
- During the platform move, an account can sit in either of two billing systems. The first sign-in asks you to install a desktop app before the browser version will open.
Pricing questions
- How much does Voomly cost a month?
- Light is free. Basic is the cheapest paid plan, and it has no annual price. Plus, Cloud and Pro each have a monthly price and a price for the full year.
- Does Voomly offer a free trial?
- Yes. Paid plans include a 14-day trial, and you add a card at signup. Cancel before the trial ends or that card is billed for the plan you chose.
- How do I cancel a Voomly subscription?
- Log in with the email you used to buy, then cancel on the subscription page. If no subscription appears after that login, the plan may still be in the PayKickstart portal. Include the receipt when you ask for a refund within 30 days.
- Does Voomly limit plays?
- You are not charged for each view. Each play uses some of the bandwidth that comes with the plan. Heavy traffic on Light or Basic can use up that allowance, and Plus is the plan that removes the cap.
- Is Voomly bandwidth unlimited?
- Plus, Cloud and Pro have unlimited bandwidth. Light and Basic cap bandwidth each month. The note under the plan table lists those caps.
- What does Voomly Cloud pricing include?
- Cloud is the mid-priced paid plan. It includes the Standard creation apps along with the video host. The pricing page also uses the Cloud name as the title for the whole set of plans.
What we read
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